Return Materials Authorization Specialist

Employment Type

: Full-Time


: Miscellaneous

Description du poste

Maintain accurate inventories throughout the plant via the inventory control process. Facilitate the process by working closely with all departments within the plant with a dotted line to the Fulfillment Manager. Assist the plant in performing all inventory activities within the guidelines for physical inventory exemption. Perform the Warehouse stock replenishment process. Assistance within the plant in other functions where needed.

Safety is critical to every position and person within CertainTeed and within the Orem Plant. There is no task or assignment performed without safety at the forefront of our thoughts and actions. The business has an absolute commitment to safety above all else. The position will be expected to use continuous improvement tools and principles to improve safety, quality, service, and efficiency of our operations.


  • Handle Product Returns and DeliveriesInspect and reconcile quantities returned with that of the  returns  forms and documents. Ensure customer satisfaction through  handling  of product  returns  and exchanges. Maintain and manage a database of all product  returns  and exchanges. Adhere to and comply with corporate standards and procedures in  handling returns .
  • Assist plant inventory control process:Complete assigned cycle counts daily for different plant departments. Perform auditing functions, via maintenance of records and working closely with all departments. Perform root cause analysis for inventory discrepancies. Responsible for updating the Warehouse Material Master. Perform routine interdepartmental meetings publicizing department inventory metrics. Must be able to enter and move about the physical Plant and outdoor environment to expedite the root cause analysis process and also to effectively perform the duties and responsibilities of the position Inspect and reconcile quantities delivered with that of the documents.
  • Stock Replenishment Process Perform the Warehouse stock replenishment process, ensuring stock levels are maintained to expedite the order picking process.
  • Performing STOP safety audits and entering data in Auditmatic (STOP Database).
  • Perform other tasks as requested by the supervisor.

  • 1+ year’s experience in inventory control processes.
  • Fork truck license preferred.
  • Working knowledge of systems in place for inventory movement such as SAP and RF scanning devices
  • Good understanding of overall plant processes and workflow.
  • Good understanding of the stock replenishment process.
  • Good understanding of production planning systems and inventory management.
  • Proficient in MS office and general computer knowledge.

  • Must be able to effectively communicate internally to peers and off shift personnel.
  • Must be positive, cooperative, self-motivated, and willing to help others.
  • Hourly position, overtime may be required, including Saturdays and/or holidays.
  • Wear required PPE.
  • Follow all Company Policies.
  • Job functions will require standing, walking, bending, lifting, pushing, and pulling during workday.
  • Qui sommes-nous ?

    Through the responsible development of innovative and sustainable building products, CertainTeed , headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan 'Quality Made Certain, Satisfaction Guaranteed,' inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

    A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

    Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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