The FireEye mission is to relentlessly protect our customers with innovative technology and expertise learned on the frontlines of cyber attacks. As a leading trusted advisor, the FireEye Customer Success team proactively partners with our customers to realize our mission. The Customer Success team helps to accelerate the development of innovative and effective security solutions designed to protect customers most valuable assets with our engineering, intelligence, services and consulting teams unified under a single banner. This tightly coordinated collaboration brings unmatched insights from the frontlines directly into customer defenses.
As a Technical Support Engineer (TSE), you are an integral part of the Customer Success Team. As a successful TSE, you will excel in learning new technologies and continue to expand upon core knowledge. You will use your highly analytical skills to derive facts quickly, methodically and accurately. You will thrive in a customer facing environment, providing resolution to complex problems.
What You Will Do:
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