Tax Operations Quality Assurance & Control Director - Utah

Employment Type

: Full-Time


: Miscellaneous

Job Level



Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets. Background on the Team
Morgan Stanley US Tax Operations is a cross-divisional operational utility that supports Retail and Institutional business lines. Tax Operations is responsible for ensuring compliance with IRS & State Regulations related to US tax withholding, reporting, and filing obligations across Morgan Stanley's Retail and Institutional based clients and legal entities. Background on the Position
Tax Operations is seeking a Director to support the U.S Tax Operations QA & Control testing team located in Utah. The Director will report into the NY based Team Leader. The purpose of the QA & Control testing team is to uphold the Tax Operations strong control environment by proactively identifying potential issues and promoting audit readiness. The primary function of the QA & Control testing team is to conduct tests of production activity to ensure WM and ISG Tax Ops processes are working as designed. The testing will also include control tests focused on, but not limited to, procedure maintenance, supervisory evidence, entitlement reviews. The primary function of the role is to manage the day to day workload of the onsite team, assist with test plan design, execute on testing, manage the tracking of testing, and compile metrics/senior management updates to report on results. This role will also include ad-hoc projects that will contribute to the success of the Tax Department’s control related initiatives.

This is a challenging position that requires strong organization and process management skills. In addition, this role requires excellent trouble shooting, execution and communication (written and verbal) skills.


Skills required (essential)
-Self-motivated with the ability to work independently well within a team environment.
-Excellent Time Management, Interpersonal, Analytical, and Problem-Solving Skills.
-Ability to concurrently manage multiple projects, and prioritize effectively to meet tight and enforced Operational and annual deadlines for the firm.
-Attention to detail and quality of work.
-Ability to consistently exercise sound and decisive judgment.
-Commitment to personal development.
-Highly Efficient in Excel
-Superior Communication Skills, both oral and written.
-Understanding of general process controls, with knowledge of database, spreadsheet applications, and data modeling, including Microsoft Excel, Access and other Office applications. * Tax Operations and/or audit, risk, or control related experience a plus

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